Kód: 17029835
Contact Center Agent 101: An Introduction to Your Multi-Channel Call Center Career
Autor Steve Stapp
Contact Center Agent 101 is a must read for any contact or call center employee. The front line contact center employee in any organization is truly one of the most important people because they are the voice and ears of the compa ... celý popis
- Jazyk:
Angličtina - Väzba: Brožovaná
- Počet strán: 126
Nakladateľ: Createspace Independent Publishing Platform, 2009
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Viac informácií o knihe Contact Center Agent 101: An Introduction to Your Multi-Channel Call Center Career
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Anotácia knihy
Contact Center Agent 101 is a must read for any contact or call center employee. The front line contact center employee in any organization is truly one of the most important people because they are the voice and ears of the company to the customer. Often
Parametre knihy
14.02 €
- Celý názov: Contact Center Agent 101: An Introduction to Your Multi-Channel Call Center Career
- Autor: Steve Stapp
- Jazyk: Angličtina
- Väzba: Brožovaná
- Počet strán: 126
- EAN: 9781449921767
- ISBN: 1449921760
- ID: 17029835
- Nakladateľ: Createspace Independent Publishing Platform
- Hmotnosť: 136 g
- Rozmery: 203 × 133 × 7 mm
- Dátum vydania: 27. December 2009
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