Kód: 20457611
Walden shows why most customer experience management fails to improve the customer's real experience and how to concentrate on the subjective emotional perceptions that drive the customer's actual "experience" rather than the quan ... celý popis
Angličtina
43.23 €
Bežne: 47.99 €
Ušetríte 4.76 €

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Anotácia knihy
Walden shows why most customer experience management fails to improve the customer's real experience and how to concentrate on the subjective emotional perceptions that drive the customer's actual "experience" rather than the quantitative service effici
Parametre knihy
43.23 €
AngličtinaOsobný odber Bratislava a 12742 dalších
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