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Viac informácií o knihe Customer Satisfaction Towards Technology

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• Anotácia kniha
• Obľúbené z iného súdka

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Anotácia knihy

In Pakistan a tremendous rise in the usage of ATM has been seen. This could be because of more ATMs installed in near by vicinity and the interconnectivity of all banks also facilitates customers to withdraw cash from ATMs of other banks. Present study was conducted in which Quantitative data was collected through Questionnaires and interviews from Telecom sector, Entrepreneurs and Universities. Qualitative data was collected through past literature and bank reports. Review of the literature and 80% respondents suggested that only Factors: Benefit and Relationship have a positive impact on customer satisfaction. It was also investigated that customers of different age groups, Education level and Occupation view technology differently,according to their usage and need. Current research proposes a conceptual model that can be used by the organizations for exploring the customer satisfaction towards technology.

Parametre knihy

Zaradenie knihy Knihy po anglicky Computing & information technology Information technology: general issues

• Celý názov: Customer Satisfaction Towards Technology
• Autor: Kausar Khawaja
• Jazyk: Angličtina
• Väzba: Brožovaná
• Počet strán: 68
• EAN: 9783639334272
• ISBN: 3639334272
• ID: 06840099
• Nakladateľ: VDM Verlag
• Hmotnosť: 113 g
• Rozmery: 229 × 152 × 4 mm
• Dátum vydania: 23. February 2011

Obľúbené z iného súdka

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