Code: 25648676
Implementing and Improving ITSM: A leader's guide to implementing and Enterprise IT Service Management
by Jeffrey Tefertiller
This book gives leaders a tactical and operational guide to implementing or improving an ITSM program. Most ITSM processes are included, as well as structuring the strategic vision for YOUR ITSM program.
- Language:
English - Binding: Paperback
- Number of pages: 294
Publisher: Createspace Independent Publishing Platform, 2018
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Book synopsis
This book gives leaders a tactical and operational guide to implementing or improving an ITSM program. Most ITSM processes are included, as well as structuring the strategic vision for YOUR ITSM program.
Book details
29.59 €
- Full title: Implementing and Improving ITSM: A leader's guide to implementing and Enterprise IT Service Management
- Author: Jeffrey Tefertiller
- Language: English
- Binding: Paperback
- Number of pages: 294
- EAN: 9781986280877
- ISBN: 198628087X
- ID: 25648676
- Publisher: Createspace Independent Publishing Platform
- Weight: 394 g
- Dimensions: 229 × 152 × 16 mm
- Date of publishing: 06. March 2018
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