Kód: 22197402
Leading Loyalty: Cracking the Code to Customer Devotion
Autor Sandy Rogers, Leena Rinne, Shawn Moon
In business, if people merely like you, you're in trouble. They need to love you Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.To t ... celý popis
- Jazyk:
Angličtina - Väzba: Pevná
- Počet strán: 240
Nakladateľ: HARPERCOLLINS LEADERSHIP, 2019
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Viac informácií o knihe Leading Loyalty: Cracking the Code to Customer Devotion
Nákupom získate 47 bodov
Anotácia knihy
In business, if people merely like you, you're in trouble. They need to love you Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.To t
Parametre knihy
19.63 €
- Celý názov: Leading Loyalty: Cracking the Code to Customer Devotion
- Autor: Sandy Rogers, Leena Rinne, Shawn Moon
- Jazyk: Angličtina
- Väzba: Pevná
- Počet strán: 240
- EAN: 9780814439395
- ISBN: 081443939X
- ID: 22197402
- Nakladateľ: HARPERCOLLINS LEADERSHIP
- Hmotnosť: 385 g
- Rozmery: 231 × 157 × 25 mm
- Dátum vydania: 16. April 2019
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