Kód: 22583724
Service Excellence in Organizations, Volume II
Autor Fiona Urquhart
This book explores the basic tenets of service excellence, opening to distinguish customer service from service excellence, and explore the driving aspects of strategy and philosophy.The brand promise to customers creates expectat ... celý popis
- Jazyk:
Angličtina - Väzba: Brožovaná
- Počet strán: 134
Nakladateľ: Business Expert Press, 2019
- Viac informácií o knihe
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Viac informácií o knihe Service Excellence in Organizations, Volume II
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Anotácia knihy
This book explores the basic tenets of service excellence, opening to distinguish customer service from service excellence, and explore the driving aspects of strategy and philosophy.The brand promise to customers creates expectations; hooks targ
Parametre knihy
22.84 €
- Celý názov: Service Excellence in Organizations, Volume II
- Autor: Fiona Urquhart
- Jazyk: Angličtina
- Väzba: Brožovaná
- Počet strán: 134
- EAN: 9781949991178
- ISBN: 1949991172
- ID: 22583724
- Nakladateľ: Business Expert Press
- Hmotnosť: 209 g
- Rozmery: 229 × 152 × 8 mm
- Dátum vydania: 03. June 2019
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