Kód: 05358034
Describes all aspects of service provision, and includes guidelines for negotiating a service-level agreement, methods for understanding the customer's requirements, and the identification of key issues associated with help-desks ... celý popis
Nákupom získate 273 bodov
Describes all aspects of service provision, and includes guidelines for negotiating a service-level agreement, methods for understanding the customer's requirements, and the identification of key issues associated with help-desks and customer assistance centres.
Zaradenie knihy Knihy po anglicky Technology, engineering, agriculture Electronics & communications engineering Communications engineering / telecommunications
110.99 €
Osobný odber Bratislava a 2642 dalších
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