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Anotácia knihy

Almost every week reports of violence erupting in the workplace make headlines. Contrary to popular opinion, such incidents are not random and senseless but, according to Richard V. Denenberg and Mark Braverman, typically result from conflict that has been allowed to fester. Combining the insights of both crisis management and dispute resolution in offices, plants, and schools, their book presents a comprehensive look at the problem of violence on the job, including ways of preventing it.

Parametre knihy

Zaradenie knihy Knihy po anglicky Society & social sciences Society & culture: general Social issues & processes

• Celý názov: Violence-Prone Workplace
• Podnázov: A New Approach to Dealing with Hostile, Threatening, and Uncivil Behavior
• Autor: R.V. Denenberg, Mark Braverman
• Jazyk: Angličtina
• Väzba: Brožovaná
• Počet strán: 288
• EAN: 9780801487354
• ISBN: 0801487358
• ID: 04707913
• Nakladateľ: Cornell University Press
• Hmotnosť: 397 g
• Rozmery: 229 × 152 × 18 mm
• Dátum vydania: 15. February 2001

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