Code: 03191612
Communicating with Customers
by Wendy S.Zabava- Ford
This volume suggests new directions for researching and improving communication practices in a variety of service contexts and provides clear guidance for organizations wishing to initiate and evaluate their efforts to improve pra ... more
- Language:
English - Binding: Hardback
- Number of pages: 176
Publisher: Hampton Press, 1997
- More about this
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Book synopsis
This volume suggests new directions for researching and improving communication practices in a variety of service contexts and provides clear guidance for organizations wishing to initiate and evaluate their efforts to improve practices with customers.
Book details
Book category Books in English Economics, finance, business & management Business & management Sales & marketing
47.68 €
- Full title: Communicating with Customers
- Subtitle: Service Approaches, Ethics and Impact
- Author: Wendy S.Zabava- Ford
- Language: English
- Binding: Hardback
- Number of pages: 176
- EAN: 9781572731400
- ISBN: 9781572731400
- ID: 03191612
- Publisher: Hampton Press
- Weight: 431 g
- Date of publishing: 01. January 1997
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