Code: 07412679
Aimed at anyone who uses the phone, this text shows how to use it as a service tool that directly impacts on company profits. It covers handling irate customers, taking meaningful messages, handling conference calls and transfer c ... more
11.39 €
RRP: 14.11 €
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Aimed at anyone who uses the phone, this text shows how to use it as a service tool that directly impacts on company profits. It covers handling irate customers, taking meaningful messages, handling conference calls and transfer calls, screening calls and improving voice effectiveness.
Book category Books in English Economics, finance, business & management Business & management Sales & marketing
11.39 €
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