Mohlo by sa vám tiež páčiť

Viac informácií o knihe Big Book of Customer Service Training Games

• Parametre knihy
• Anotácia kniha
• Obľúbené z iného súdka

Nákupom získate 82 bodov

Anotácia knihy

With customer service training games, this title helps your employees to excel in dealing with the public. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, it utilizes techniques such as role-playing, charades, brainstorming, and debate.

Parametre knihy

Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Management & management techniques

• Celý názov: Big Book of Customer Service Training Games
• Autor: Peggy Carlaw, Vasudha Kathleen Deming
• Jazyk: Angličtina
• Väzba: Brožovaná
• Počet strán: 224
• EAN: 9780070779747
• ISBN: 9780070779747
• ID: 01002114
• Nakladateľ: McGraw-Hill Education - Europe
• Hmotnosť: 348 g
• Rozmery: 190 × 234 × 12 mm
• Dátum vydania: 16. October 1998

Obľúbené z iného súdka

---

---

---