Kód: 04183751
Most customers struggle to keep up, and usually settle for far less value than they could (and should) get from their purchases. A new business model for the tech industry is neededone that requires radically different thinking ab ... celý popis
Angličtina
22.86 €
Bežne: 25.09 €
Ušetríte 2.24 €

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Anotácia knihy
Most customers struggle to keep up, and usually settle for far less value than they could (and should) get from their purchases. A new business model for the tech industry is neededone that requires radically different thinking about the future of services, sales, R&D priorities, and how companies create shareholder value. This new way of doing business views the use of the product as the beginning of a journey with a customer, not the end. The growing consumption gap caused by the avalanche of complexity that these companies have unleashed on their customers is undermining feature-based differentiation as a competitive advantage. Results-based differentiationactually measured by customersmay be the next Big Thing in tech. Complexity Avalanche offers technology companies a roadmap for moving to this next level of services. This is not a book strictly for service executives, but for every executive whose company builds, sells, or supports technology.
Parametre knihy
Zaradenie knihy Knihy po anglicky Technology, engineering, agriculture Technology: general issues
22.86 €
Angličtina
Osobný odber Bratislava a 12744 dalších
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