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Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the no. 1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.§In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.§To learn more about the book, go to www.deliveringhappinessbook.com .

Parametre knihy

Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management

• Celý názov: Delivering Happiness
• Autor: Tony Hsieh
• Jazyk: Angličtina
• Väzba: Pevná
• Počet strán: 272
• EAN: 9780446563048
• ISBN: 0446563048
• ID: 04079991
• Nakladateľ: Business Plus
• Hmotnosť: 463 g
• Rozmery: 235 × 165 × 25 mm
• Dátum vydania: 11. May 2011

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