Mohlo by sa vám tiež páčiť

Viac informácií o knihe Electronic Complaints

• Parametre knihy
• Anotácia kniha
• Obľúbené z iného súdka

Nákupom získate 114 bodov

Anotácia knihy

The interest in computer-mediated communication (CMC) has vastly risen over the recent years. Nevertheless, crosscultural differences in CMC have received little attention so far, especially with regard to complaining behaviour. This book therefore contributes to this still unexplored research area by comparing British English and German complaints in CMC, precisely on eBay. The empirical study statistically analyses online complaints taken from the feedback forum of this online auction house and shows both similarities and differences in the way speakers of the two cultures formulate their online complaints. Additionally, the impact the specific online context may have on users' speech act performance is reviewed. Given that cultural differences may lead to misunderstandings in cross-cultural electronic communicative situations, this book is not only of interest to different fields of pragmatics, but also to e-commerce and is hence of economic interest.

Parametre knihy

Zaradenie knihy Knihy po nemecky Sozialwissenschaften, Recht, Wirtschaft Medien, Kommunikation Kommunikationswissenschaft

• Celý názov: Electronic Complaints
• Podnázov: An Empirical Study on British English and German Complaints on eBay
• Autor: Marja E. Meinl
• Jazyk: Nemčina
• Väzba: Brožovaná
• Počet strán: 330
• EAN: 9783732900305
• ISBN: 3732900304
• ID: 02342054
• Nakladateľ: Frank & Timme
• Hmotnosť: 428 g
• Rozmery: 210 × 148 × 18 mm
• Rok vydania: 2013

Obľúbené z iného súdka

---

---

---