Kód: 06327501
Emotional Labor
Autor Sharon H. Mastracci
Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but is essential for job completion. This book focuses on this emotional l ... celý popis
- Jazyk:
Angličtina - Väzba: Brožovaná
- Počet strán: 256
Nakladateľ: Taylor & Francis Ltd, 2014
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Anotácia knihy
Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but is essential for job completion. This book focuses on this emotional labor and what it takes to perform it.
Parametre knihy
Zaradenie knihy Knihy po anglicky Society & social sciences Sociology & anthropology Sociology
96.90 €
- Celý názov: Emotional Labor
- Autor: Sharon H. Mastracci
- Jazyk: Angličtina
- Väzba: Brožovaná
- Počet strán: 256
- EAN: 9780765621177
- ISBN: 9780765621177
- ID: 06327501
- Nakladateľ: Taylor & Francis Ltd
- Hmotnosť: 366 g
- Rozmery: 231 × 149 × 22 mm
- Dátum vydania: 14. November 2014
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