Kód: 08855345
Integrated Measurement - KPIs and Metrics for ITSM
Autor Daniel McLean
A unique account of KPIs and metrics for ITSM that uses a fictional story to explain implementation at an operational level
- Jazyk:
Angličtina - Väzba: Brožovaná
- Počet strán: 186
Nakladateľ: IT Governance Publishing, 2013
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Anotácia knihy
A unique account of KPIs and metrics for ITSM that uses a fictional story to explain implementation at an operational level
Parametre knihy
Zaradenie knihy Knihy po anglicky Computing & information technology Business applications Project management software
50.25 €
- Celý názov: Integrated Measurement - KPIs and Metrics for ITSM
- Podnázov: A Narrative Account
- Autor: Daniel McLean
- Jazyk: Angličtina
- Väzba: Brožovaná
- Počet strán: 186
- EAN: 9781849283830
- ISBN: 9781849283830
- ID: 08855345
- Nakladateľ: IT Governance Publishing
- Hmotnosť: 246 g
- Rozmery: 142 × 216 × 14 mm
- Dátum vydania: 31. May 2013
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