Kód: 16108157
Practical Guide To World-Class IT Service Management
Autor Kevin J Smith
Take a behind-the-scenes look at the past, present, and future of IT Service Management and set your organization on a path to World-Class Service Desk and ITSM This guide contains 6 Core and 12 World-Class processes each of whic ... celý popis
- Jazyk:
Angličtina - Väzba: Pevná
- Počet strán: 462
Nakladateľ: Anima Group, 2017
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Anotácia knihy
Take a behind-the-scenes look at the past, present, and future of IT Service Management and set your organization on a path to World-Class Service Desk and ITSM This guide contains 6 Core and 12 World-Class processes each of which is described in chapters
Parametre knihy
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Management & management techniques
55.30 €
- Celý názov: Practical Guide To World-Class IT Service Management
- Autor: Kevin J Smith
- Jazyk: Angličtina
- Väzba: Pevná
- Počet strán: 462
- EAN: 9780578188980
- ISBN: 9780578188980
- ID: 16108157
- Nakladateľ: Anima Group
- Hmotnosť: 808 g
- Rozmery: 160 × 236 × 33 mm
- Dátum vydania: 14. March 2017
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