Kód: 07183909
Quality in Public Services
Autor Lucy Gaster
Attempts to close the gap between politicians' rhetoric, public expectations and the day-to-day dilemmas facing managers wanting to improve the quality of public services. This book examines various approaches to quality definitio ... celý popis
- Jazyk:
Angličtina - Väzba: Brožovaná
- Počet strán: 160
Nakladateľ: Open University Press, 1995
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Anotácia knihy
Attempts to close the gap between politicians' rhetoric, public expectations and the day-to-day dilemmas facing managers wanting to improve the quality of public services. This book examines various approaches to quality definition, implementation and measurement.
Parametre knihy
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Management & management techniques
38.98 €
- Celý názov: Quality in Public Services
- Autor: Lucy Gaster
- Jazyk: Angličtina
- Väzba: Brožovaná
- Počet strán: 160
- EAN: 9780335191604
- ISBN: 9780335191604
- ID: 07183909
- Nakladateľ: Open University Press
- Hmotnosť: 230 g
- Rozmery: 228 × 153 × 9 mm
- Dátum vydania: 01. January 1995
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