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Viac informácií o knihe Service Level Manager

• Parametre knihy
• Anotácia kniha
• Obľúbené z iného súdka

Nákupom získate 86 bodov

Anotácia knihy

The role of service level manager is a critical one in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use these as the basis of continual service improvement. It covers areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.

Parametre knihy

Zaradenie knihy Knihy po anglicky Economics, finance, business & management Industry & industrial studies Media, information & communication industries

• Celý názov: Service Level Manager
• Autor: John Sansbury
• Jazyk: Angličtina
• Väzba: Brožovaná
• Počet strán: 152
• EAN: 9781780172941
• ISBN: 178017294X
• ID: 09183129
• Nakladateľ: BCS Learning & Development Limited
• Hmotnosť: 172 g
• Rozmery: 198 × 129 × 9 mm
• Dátum vydania: 31. July 2017

Obľúbené z iného súdka

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