Kód: 16867413
Service Within: Solving the Middle Management Leadership Crisi
Autor Karl Albrecht
Foreword by Goran Carstedt, CEO of Volvo Sales, Sweden In this thought-provoking book Karl Albrecht introduces the revolutionizing concept of internal service. According to Karl, "If you're not serving the customer, your job is to ... celý popis
- Jazyk:
Angličtina - Väzba: Brožovaná
- Počet strán: 216
Nakladateľ: Karl Albrecht International, 2008
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Foreword by Goran Carstedt, CEO of Volvo Sales, Sweden In this thought-provoking book Karl Albrecht introduces the revolutionizing concept of internal service. According to Karl, "If you're not serving the customer, your job is to serve somebody who is." H
Parametre knihy
18.89 €
- Celý názov: Service Within: Solving the Middle Management Leadership Crisi
- Autor: Karl Albrecht
- Jazyk: Angličtina
- Väzba: Brožovaná
- Počet strán: 216
- EAN: 9780913351253
- ISBN: 0913351253
- ID: 16867413
- Nakladateľ: Karl Albrecht International
- Hmotnosť: 294 g
- Rozmery: 229 × 152 × 12 mm
- Dátum vydania: 18. December 2008
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