Call Center Dictionary / Najlacnejšie knihy
Call Center Dictionary

Code: 06674003

Call Center Dictionary

by Keith Dawson

Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that ... more

51.17 €


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Book synopsis

Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center.

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Book category Books in English Economics, finance, business & management Business & management Sales & marketing

51.17 €

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