Code: 03025693
Customer Experience For Dummies
by Bob Kelleher
Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their cus ... more
- Language:
English - Binding: Paperback
- Number of pages: 360
Publisher: John Wiley & Sons Inc, 2014
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Book synopsis
Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth.
Book details
Book category Books in English Economics, finance, business & management Business & management Sales & marketing
19.58 €
- Full title: Customer Experience For Dummies
- Author: Bob Kelleher
- Language: English
- Binding: Paperback
- Number of pages: 360
- EAN: 9781118725603
- ISBN: 9781118725603
- ID: 03025693
- Publisher: John Wiley & Sons Inc
- Weight: 496 g
- Dimensions: 237 × 190 × 21 mm
- Date of publishing: 07. November 2014
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