Kód: 06298581
Documents a year-long research project that involved doing interviews, desktop researches, observations and surveys among call centre workers in the Philippines. It describes the nature of call centre work-- both its benefits and ... celý popis
39.79 €
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Nákupom získate 98 bodov
Documents a year-long research project that involved doing interviews, desktop researches, observations and surveys among call centre workers in the Philippines. It describes the nature of call centre work-- both its benefits and the issues raised against it. It looks at the well-being of workers, and examines the factors that influence burnout and turnover.
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Management & management techniques
39.79 €
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