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This extensively revised and updated edition of Assessing Service Quality explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experience ... celý popis
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This extensively revised and updated edition of Assessing Service Quality explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences.
Zaradenie knihy Knihy po anglicky Reference, information & interdisciplinary subjects Library & information sciences
106.51 €
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