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Effective customer service training covers more than niceties. Organizational profitability is threatened when staff are unable to manage customer needs. Yet it takes more than soft skills training to turn these situations around. ... celý popis
84.92 €
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Nákupom získate 210 bodov
Effective customer service training covers more than niceties. Organizational profitability is threatened when staff are unable to manage customer needs. Yet it takes more than soft skills training to turn these situations around. A great customer service
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Management & management techniques
84.92 €
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