Kód: 04397076
Managing Customer Service
Autor Institute of Leadership & Management
Contains a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. This ser ... celý popis
- Jazyk:
Angličtina - Väzba: Brožovaná
- Počet strán: 106
Nakladateľ: Taylor & Francis Ltd, 2007
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Anotácia knihy
Contains a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. This series consists of books whose learning content is closely aligned to the Level 3 S/NVQ in Management.
Parametre knihy
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Management & management techniques
56.04 €
- Celý názov: Managing Customer Service
- Autor: Institute of Leadership & Management
- Jazyk: Angličtina
- Väzba: Brožovaná
- Počet strán: 106
- EAN: 9780080464190
- ISBN: 008046419X
- ID: 04397076
- Nakladateľ: Taylor & Francis Ltd
- Hmotnosť: 200 g
- Rozmery: 294 × 211 × 7 mm
- Dátum vydania: 27. April 2007
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