Mohlo by sa vám tiež páčiť

Viac informácií o knihe Perception of Quality

• Parametre knihy
• Anotácia kniha
• Obľúbené z iného súdka

Nákupom získate 345 bodov

Anotácia knihy

Exploring the concept of quality management from a new point of view, this book presents a holistic model of how consumers judge the quality of products. It links consumer perceptions of quality to the design and delivery of the final product, and presents models and methods for improving the quality of these products and services. It offers readers an improved understanding of how and why the design process must consider how the consumer will perceive a product or service. In order to facilitate the presentation and understanding of these concepts, illustrations and case examples are also provided throughout the book.§§This book provides an invaluable resource for managers, designers, manufacturers, professional practitioners and academics interested in quality management. It also offers a useful supplementary text for marketing and quality management courses.§§

Parametre knihy

Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Management & management techniques

• Celý názov: Perception of Quality
• Podnázov: Mapping Product and Service Quality to Consumer Perceptions
• Autor: George N. Kenyon, Kabir C. Sen
• Jazyk: Angličtina
• Väzba: Pevná
• Počet strán: 265
• EAN: 9781447166269
• ISBN: 1447166264
• ID: 08021023
• Nakladateľ: Springer London Ltd
• Hmotnosť: 5384 g
• Rozmery: 235 × 155 × 246 mm
• Dátum vydania: 26. November 2014

Obľúbené z iného súdka

---

---

---