Code: 05094679

Customer Relationships

Name: Customer Relationships
Brand: John Wiley and Sons Ltd
SKU: 05094679
Price: 16.13 EUR
Availability: InStock
Author: Roger Cartwright
ISBN: 9781841124520

by Roger Cartwright

Language: English
Binding: Paperback
Number of pages: 118
Publisher: John Wiley and Sons Ltd, 2003
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16.13 €

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Book synopsis

The sales function is the front--line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well--versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self--development for sales people.