Code: 04771543

Measuring Customer Experience

Name: Measuring Customer Experience
Brand: Palgrave Macmillan
SKU: 04771543
Price: 53.23 EUR
Availability: InStock
Author: Philipp Klaus
ISBN: 9781137375452

by Philipp Klaus

Language: English
Binding: Hardback
Number of pages: 166
Publisher: Palgrave Macmillan, 2014
More about this

53.23 €

RRP: 55.89 €

You save 2.66 €

In stock at our supplier
Shipping in 10 - 13 days

Add to wishlist

Babel
8.58 € -30 %
Buy
Monster: The Perfect Edition, Vol. 8
16.86 € -24 %
Buy
Breaking the Habit of Being Yourself
14.13 € -29 %
Buy
English for Everyone Junior 5 Words a Day
16.26 € -23 %
Buy
The Complete Illustrated Kama Sutra
18.28 € -24 %
Buy
A Collection of Stories for 2 Year Olds
9.99 € -24 %
Buy
How Do You Live?
14.94 € -5 %
Buy
Le otto montagne
15.14 €
Buy
Bad Guys:Episodes 1 and 2
7.77 € -24 %
Buy
Elantris
25.96 € -28 %
Buy
Sorcery of Thorns
11.10 € -19 %
Buy
Hard-Boiled Wonderland and the End of the World
11.31 € -23 %
Buy
The Discontented Little Baby Book
24.94 € -23 %
Buy
Effortless Experience
18.07 € -25 %
Buy
Design Thinking Toolbox - A Guide to Mastering the Most Popular and Valuable Innovation Methods
25.96 € -26 %
Buy
Die Vermessung der Welt
12.62 € -10 %
Buy
Compassionate Mind
13.43 € -24 %
Buy
Practical Gilding
17.06 € -10 %
Buy
Grammatica illustrata della cucina italiana. Storia e ricette di 250 piatti simbolo
22.52 €
Buy
Civilization
15.95 € -8 %
Buy
Beach Read
10.70 € -22 %
Buy
By Blood, By Salt
16.66 € -1 %
Buy
Greek Mythology
20.60 € -14 %
Buy
Sonic the Hedgehog, Vol. 3: Battle For Angel Island
11.81 € -26 %
Buy
Povaha osobnej reality
16.66 € -29 %
Buy
Near Witch
14.74 € -25 %
Buy
Анатомия НОСКА. Книга--конструктор стильных носков на любую ногу
38.18 € -11 %
Buy
DESIGN THINKING PLAYBOOK - Mindful Digital Transformation of Teams, Products, Services, Businesses and Ecosystems
26.46 € -25 %
Buy
Writer's Toolbox: Creative Games and Exercises for Inspiring the 'Write' Side of Your Brain
20.20 € -30 %
Buy
Das kleine WIR
12.72 € -16 %
Buy
National Geographic Atlas of the National Parks
45.76 € -24 %
Buy
Art of Memory Forensics: Detecting Malware and Threats in Windows, Linux, and Mac Memory
63.34 € -2 %
Buy
Absolute Sandman Volume Five
126.99 €
Buy
Postkarten-Set Claude Monet
6.66 €
Buy
Natural Treatment for Tics and Tourette's
15.14 € -26 %
Buy
Differential Geometry
17.06 € -24 %
Buy
Finish the Script!: A College Screenwriting Course in Book Form
14.94 € -6 %
Buy
Mauled
18.28 € -24 %
Buy
Camino de Santiago walking g. 42W Pyrenees to Santiago
22.22 €
Buy
Rick Riordan Presents Paola Santiago And The River Of Tears
7.26 € -24 %
Buy
Primitive Technology
22.42 € -27 %
Pre-order
Killers of the Flower Moon
19.19 €
Buy
Blockchain Revolution
10.60 € -28 %
Buy
Kings of Clonmel (Ranger's Apprentice Book 8)
9.08 € -30 %
Buy
Rule of Wolves
10.09 € -29 %
Pre-order
Goblincore Coloring Book
8.07 € -24 %
Buy
Židovské anekdoty
12.32 € -34 %
Buy
Pretty Guardian Sailor Moon - Eternal Edition 01
25.25 € -16 %
Buy
Il mio piccolo Vivaldi
14.64 €
Buy
Course in Weight Loss
27.67 €
Buy
Crystals
6.15 € -27 %
Buy
Essential Vietnamese Grammar: A Comprehensive Guide for Foreign Learners (Free Online Audio Recordings)
18.38 € -20 %
Buy
Exercise of Power
13.73 € -26 %
Buy
Non-Fiction
25.55 €
Buy
Women's Hanbo Jutsu
12.11 € -9 %
Buy
100 Practical Ways to Improve Customer Experience
38.28 €
Buy
Minecraft. Podręcznik przetrwania
7.77 € -10 %
Buy
British Naval Weapons of World War Two
42.02 € -25 %
Buy
Nile
45.56 € -12 %
Buy
Cambridge Companion to Greek Lyric
54.35 €
Buy
Intelligence and How to Get It
19.89 € -18 %
Buy
UNTITLED VLAB
14.84 € -24 %
Buy
Rethinking the French New Right
75.26 €
Buy
New York
37.37 € -22 %
Buy
Humpty Dumpty
7.06 €
Buy
CONCERTO IN F MAJOR OP52 OP52 OBOE & PIA
32.83 €
Buy
Nmap Network Exploration and Security Auditing Cookbook
53.54 € -1 %
Buy
Larry Sultan
67.88 €
Buy
Unofficial Hocus Pocus Cross-stitch
16.66 € -9 %
Buy
Kunterbuntes 1 x 1 "Educate"
14.13 € -9 %
Buy
Man I Was Destined to Be
29.19 € -2 %
Buy
Line of Position Tables for Working Sight of Heavenly Body for Line of Position by the Cosine-Haversine Formula, Marcq Saint Hilaire Method
18.38 € -1 %
Buy
Jazz Guitar Method
20.90 € -9 %
Buy
Extreme Programming in Action - Practical Experiences from Real World Projects
48.59 € -9 %
Buy
Your Love Stars
15.75 € -20 %
Buy
Geopolitics of oil
54.24 € -14 %
Buy
Beyond Philadelphia
50.30 €
Buy
Through Waters Deep
15.65 €
Buy
Philozoia: Or Moral Reflections On The Actual Condition Of The Animal Kingdom (1839)
21.11 € -1 %
Buy
Of Sea and Seed: The Kerrigan Chronicles, Book I
13.43 € -6 %
Buy
Global Environment and World Politics
56.87 €
Buy
History of the Indian Archipelago. containing an account of the manners, arts, languages, religions, institutions, and commerce of its inhabitants ...
30 € -2 %
Buy
Microglia
305.51 € -9 %
Buy
Cooking, Baking, and Making
22.82 € -9 %
Buy

Give this book as a present today

Order book and choose Gift Order.
We will send you book gift voucher at once. You can give it out to anyone.
Book will be send to donee, nothing more to care about.

Book gift voucher sample Read more

You get 129 loyalty points

Book synopsis

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. But with changing customer expectations and competitive threats, how well will companies rise to meet their demands and expectations? Measuring Customer Experience offers a simple but thorough guide on how to master the challenges of the market, and also how to deliver superior performance through effective customer experience management. Based upon rigorous scientific tools and data from a multitude of global studies, this highly practical book is ideal for businesses who want to know how to implement and measure successful customer experience strategies.