Kód: 20090790
Cracking the CSAT Code @ Call Centers
Autor DIPANKAR DAS
Offers the BPO industry a solution to not only hold its ground, but grow again by delivering exceptionally good customer experience. It takes the reader through the range of BPO processes and how each step can be imbues with conce ... celý popis
- Jazyk:
Angličtina - Väzba: Pevná
- Počet strán: 172
Nakladateľ: Narosa Publishing House, 2018
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Viac informácií o knihe Cracking the CSAT Code @ Call Centers
Nákupom získate 105 bodov
Anotácia knihy
Offers the BPO industry a solution to not only hold its ground, but grow again by delivering exceptionally good customer experience. It takes the reader through the range of BPO processes and how each step can be imbues with concern for the needs of the cu
Parametre knihy
Zaradenie knihy Knihy po anglicky Computing & information technology Computer science
43.34 €
- Celý názov: Cracking the CSAT Code @ Call Centers
- Autor: DIPANKAR DAS
- Jazyk: Angličtina
- Väzba: Pevná
- Počet strán: 172
- EAN: 9788184876154
- ISBN: 9788184876154
- ID: 20090790
- Nakladateľ: Narosa Publishing House
- Hmotnosť: 410 g
- Rozmery: 165 × 239 × 18 mm
- Dátum vydania: 31. July 2018
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