Kód: 19549574
If you're looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie Scammell's approach is simple and more human than simply introducing better processes and pr ... celý popis
Nákupom získate 75 bodov
If you're looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie Scammell's approach is simple and more human than simply introducing better processes and procedures - and her appr
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
30.68 €
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