Kód: 01427559
Service Systems Implementation
Autor Haluk Demirkan, James C. Spohrer, Vikas Krishna
Featuring the latest applications and practices designed to improve the key performance indicators of service systems, this volume focuses on those related to service quality, service productivity, regulatory compliance, and susta ... celý popis
- Jazyk:
Angličtina - Väzba: Brožovaná
- Počet strán: 310
Nakladateľ: Springer-Verlag New York Inc., 2013
- Viac informácií o knihe
139.83 €
Skladom u dodávateľa v malom množstve
Odosielame za 10 - 15 dní
Potrebujete viac kusov?Ak máte záujem o viac kusov, preverte, prosím, najprv dostupnosť titulu na našej zákazníckej podpore.
Pridať medzi želanie
Mohlo by sa vám tiež páčiť
-
Drought-Resistant Planting
21.74 € -20 % -
Ornament Of The World
17.33 € -18 % -
Beauty of Numbers in Nature
27.79 € -2 %
Darčekový poukaz: Radosť zaručená
- Darujte poukaz v ľubovoľnej hodnote, a my sa postaráme o zvyšok.
- Poukaz sa vzťahuje na všetky produkty v našej ponuke.
- Elektronický poukaz si vytlačíte z e-mailu a môžete ho ihneď darovať.
- Platnosť poukazu je 12 mesiacov od dátumu vystavenia.
Viac informácií o knihe Service Systems Implementation
Nákupom získate 345 bodov
Anotácia knihy
Featuring the latest applications and practices designed to improve the key performance indicators of service systems, this volume focuses on those related to service quality, service productivity, regulatory compliance, and sustainable service innovation.
Parametre knihy
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
139.83 €
- Celý názov: Service Systems Implementation
- Autor: Haluk Demirkan, James C. Spohrer, Vikas Krishna
- Jazyk: Angličtina
- Väzba: Brožovaná
- Počet strán: 310
- EAN: 9781461428077
- ISBN: 1461428076
- ID: 01427559
- Nakladateľ: Springer-Verlag New York Inc.
- Hmotnosť: 516 g
- Rozmery: 235 × 155 × 19 mm
- Dátum vydania: 20. April 2013
Obľúbené z iného súdka
-
How Brands Grow
36.72 € -
Luxury Strategy
47.90 € -
Key Person of Influence
11.17 € -23 % -
Crystallizing Public Opinion
11.89 € -17 % -
Contagious: Why Things Catch on
17.02 € -17 % -
Trust Me I'm Lying
12.30 € -23 % -
Audio Branding
30.36 € -6 % -
Principles of Marketing
88.12 € -
Crystallizing Public Opinion
16.61 € -4 % -
Long Tail
17.12 € -18 % -
Zig Ziglar's Secrets of Closing the Sale
18.35 € -12 % -
Building a StoryBrand
16.61 € -23 % -
Predictably Irrational, Revised
7.58 € -25 % -
Cashvertising
13.22 € -31 % -
Sell or Be Sold
21.33 € -18 % -
How to Master the Art of Selling
18.05 € -23 % -
1-Page Marketing Plan
14.97 € -23 % -
Positioning: The Battle for Your Mind
17.74 € -23 % -
Spin Selling
30.97 € -19 % -
Brand Gap, The
29.33 € -
Brand Flip, The
33.23 € -
It's Not How Good You Are, It's How Good You Want to Be
11.38 € -9 % -
Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results
17.23 € -19 % -
Public Relations
17.23 € -19 % -
The Challenger Sale
16.71 € -23 % -
Buyology
16.30 € -12 % -
D&AD. The Copy Book
20.82 € -
Permission Marketing
10.25 € -24 % -
Scientific Advertising
17.94 € -
Challenger Sale
27.07 € -13 % -
Adweek Copywriting Handbook - The Ultimate Guide to Writing Powerful Advertising and Marketing Copy from One of America's Top Copywriters
29.13 € -1 % -
Selling Luxury - Connect With Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
26.46 € -20 % -
A Technique for Producing Ideas
9.02 € -23 % -
ZAG
32 € -6 % -
Guerilla Marketing
14.15 € -19 % -
Neuro Design
31.69 € -1 % -
Drunk Tank Pink
17.12 € -9 % -
Sell It Like Serhant
11.28 € -25 % -
Designing Brand Identity - An Essential Guide for the Whole Branding Team 5e
44.62 € -19 % -
Objections - The Ultimate Guide for Mastering The Art and Science of Getting Past No
24.10 € -20 % -
Decoded 2e - The Science Behind Why We Buy
18.56 € -21 % -
Raving Fans!
11.69 € -19 % -
Ten Principles Behind Great Customer Experiences, The
27.28 € -4 % -
How to Write Copy That Sells
16.51 € -14 % -
Thank You Economy
23.79 € -
My Life in Advertising and Scientific Advertising
14.56 € -17 % -
SPIN Selling Fieldbook: Practical Tools, Methods, Exercises and Resources
26.97 € -19 % -
Event Design Handbook
34.97 € -
Scientific Advertising
7.68 € -18 %
Osobný odber Bratislava a 2642 dalších
Copyright ©2008-24 najlacnejsie-knihy.sk Všetky práva vyhradenéSúkromieCookies
21 miliónov titulov
Vrátenie do mesiaca
02/210 210 99 (8-15.30h)