Kód: 08755267
Building a Customer Service Culture
Autor Bob Hobbi
The tenets of excellent customer service are central to any organization that creates or delivers products or services. This book teaches you about the foundational principles of customer service and acquiring the tools to impleme ... celý popis
- Jazyk:
Angličtina - Väzba: Pevná
- Počet strán: 164
Nakladateľ: Information Age Publishing, 2008
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Anotácia knihy
The tenets of excellent customer service are central to any organization that creates or delivers products or services. This book teaches you about the foundational principles of customer service and acquiring the tools to implement those principles.
Parametre knihy
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
133.77 €
- Celý názov: Building a Customer Service Culture
- Podnázov: The Seven Service Elements of Customer Success
- Autor: Bob Hobbi
- Jazyk: Angličtina
- Väzba: Pevná
- Počet strán: 164
- EAN: 9781593119362
- ISBN: 9781593119362
- ID: 08755267
- Nakladateľ: Information Age Publishing
- Hmotnosť: 390 g
- Rozmery: 237 × 176 × 17 mm
- Dátum vydania: 15. September 2008
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