Kód: 06729640
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. This book explores this relationship by defining the specific kind of verbal and non-verbal messages ... celý popis
Nákupom získate 632 bodov
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. This book explores this relationship by defining the specific kind of verbal and non-verbal messages needed for successful exchanges.
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
257.31 €
Osobný odber Bratislava a 2642 dalších
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