Kód: 01260837
Customer Rules
Autor Lee Cockerell
The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares every ... celý popis
- Jazyk:
Angličtina - Väzba: Pevná
- Počet strán: 208
Nakladateľ: Random House, 2013
- Viac informácií o knihe
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Anotácia knihy
The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.
Parametre knihy
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
24.06 €
- Celý názov: Customer Rules
- Autor: Lee Cockerell
- Jazyk: Angličtina
- Väzba: Pevná
- Počet strán: 208
- EAN: 9780770435608
- ISBN: 0770435602
- ID: 01260837
- Nakladateľ: Random House
- Hmotnosť: 286 g
- Rozmery: 191 × 127 × 21 mm
- Dátum vydania: 20. April 2013
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