Kód: 02067326
The new, 3rd edition of the Customer Service Pocketbook will be published in October 2013. The book is for everyone who contributes, directly or indirectly, to giving the customer excellent service. It has been fully revised to re ... celý popis
14.49 €
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The new, 3rd edition of the Customer Service Pocketbook will be published in October 2013. The book is for everyone who contributes, directly or indirectly, to giving the customer excellent service. It has been fully revised to reflect the challenges of responding to customers' needs via a variety of different channels including social media.
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
14.49 €
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