Kód: 07412679
Aimed at anyone who uses the phone, this text shows how to use it as a service tool that directly impacts on company profits. It covers handling irate customers, taking meaningful messages, handling conference calls and transfer c ... celý popis
13.71 €
Bežne: 14.33 €
Ušetríte 0.61 €
Nákupom získate 34 bodov
Aimed at anyone who uses the phone, this text shows how to use it as a service tool that directly impacts on company profits. It covers handling irate customers, taking meaningful messages, handling conference calls and transfer calls, screening calls and improving voice effectiveness.
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
13.71 €
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