Kod: 04195835
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predic ... więcej
73.33 €
Potrzebujesz więcej egzemplarzy?Jeżeli jesteś zainteresowany zakupem większej ilości egzemplarzy, skontaktuj się z nami, aby sprawdzić ich dostępność.
Za ten zakup dostaniesz 181 punkty
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current book will explore the subject in more depth with new research and best practice and show companies and organizations how to identify where they are and how to revolutionize their customer experience.
Kategoria Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
73.33 €
Osobný odber Bratislava a 2642 dalších
Copyright ©2008-24 najlacnejsie-knihy.sk Všetky práva vyhradenéSúkromieCookies
Nákupný košík ( prázdny )