Kód: 19885672
Strategic Customer Service
Autor John Goodman
Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This book draws on over 30 years of research from companies such as 3M, GE, and Chick-Fil-A to t ... celý popis
- Jazyk:
Angličtina - Väzba: Pevná
- Počet strán: 288
Nakladateľ: HarperCollins, 2019
- Viac informácií o knihe
24.43 €
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Viac informácií o knihe Strategic Customer Service
Nákupom získate 61 bodov
Anotácia knihy
Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This book draws on over 30 years of research from companies such as 3M, GE, and Chick-Fil-A to teach readers how to transcend a good business into a profitable word-of-mouth machine that transforms the bottom line.
Parametre knihy
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
24.43 €
- Celý názov: Strategic Customer Service
- Autor: John Goodman
- Jazyk: Angličtina
- Väzba: Pevná
- Počet strán: 288
- EAN: 9780814439050
- ISBN: 9780814439050
- ID: 19885672
- Nakladateľ: HarperCollins
- Hmotnosť: 454 g
- Rozmery: 234 × 168 × 27 mm
- Dátum vydania: 07. March 2019
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