Kód: 16386641
The service industry is the fastest-growing industry in the world, but customer experience levels are lower than ever. To succeed, service organizations must engage in value co-creation, a process that involves customers from the ... celý popis
Nákupom získate 60 bodov
The service industry is the fastest-growing industry in the world, but customer experience levels are lower than ever. To succeed, service organizations must engage in value co-creation, a process that involves customers from the very first steps of inn
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
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