Kód: 07412594
What to Say to a Porcupine
Autor Gallagher, Richard S (R. S. Gallagher and Associates, Ithaca, New York, USA)
What do a demanding colony of porcupines, an upscale restaurant run by hyenas, and a famous medieval knight have in common? They are all part of one of the most entertaining and instructive books on customer service ever written. ... celý popis
- Jazyk:
Angličtina - Väzba: Brožovaná
- Počet strán: 128
Nakladateľ: HarperCollins, 2018
- Viac informácií o knihe
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Viac informácií o knihe What to Say to a Porcupine
Nákupom získate 36 bodov
Anotácia knihy
What do a demanding colony of porcupines, an upscale restaurant run by hyenas, and a famous medieval knight have in common? They are all part of one of the most entertaining and instructive books on customer service ever written.
Parametre knihy
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
14.52 €
- Celý názov: What to Say to a Porcupine
- Podnázov: 20 Humorous Tales That Get to the Heart of Great Customer Service
- Autor: Gallagher, Richard S (R. S. Gallagher and Associates, Ithaca, New York, USA)
- Jazyk: Angličtina
- Väzba: Brožovaná
- Počet strán: 128
- EAN: 9780814416792
- ISBN: 9780814416792
- ID: 07412594
- Nakladateľ: HarperCollins
- Hmotnosť: 135 g
- Rozmery: 203 × 127 × 6 mm
- Dátum vydania: 19. June 2018
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