Kód: 01345906
Defusing Hostile Customers Workbook (Third Edition2010)
Autor Robert Bacal
Learn to: save time dealing with unreasonable customers reduce intensity of customer anger increase safety of employees and customers reduce stress related to angry customers convey image of constructive caring to government custo ... celý popis
- Jazyk:
Angličtina - Väzba: Brožovaná
- Počet strán: 192
Nakladateľ: Createspace Independent Publishing Platform, 2010
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Viac informácií o knihe Defusing Hostile Customers Workbook (Third Edition2010)
Nákupom získate 84 bodov
Anotácia knihy
Learn to: save time dealing with unreasonable customers reduce intensity of customer anger increase safety of employees and customers reduce stress related to angry customers convey image of constructive caring to government customers even when they are ab
Parametre knihy
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
34.63 €
- Celý názov: Defusing Hostile Customers Workbook (Third Edition2010)
- Autor: Robert Bacal
- Jazyk: Angličtina
- Väzba: Brožovaná
- Počet strán: 192
- EAN: 9781450585743
- ISBN: 1450585744
- ID: 01345906
- Nakladateľ: Createspace Independent Publishing Platform
- Hmotnosť: 390 g
- Rozmery: 254 × 203 × 10 mm
- Dátum vydania: 06. April 2010
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