Kód: 04920216
Satisfying Internal Customers First: A Practical G uide to Improving Internal and External Customer S atisfaction (Only Cover is Revised) (Quality Imp
Autor Richard Y. Chang, P.Keith Kelly
This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.
- Jazyk:
Angličtina - Väzba: Brožovaná
- Počet strán: 120
Nakladateľ: John Wiley & Sons Inc, 1994
- Viac informácií o knihe
Mohlo by sa vám tiež páčiť
-
Toriko, Vol. 24
8.23 € -18 % -
Reelection
129.63 € -5 % -
La Serenissima
40.56 € -
Theology and Families
124.79 € -
Listen
31.60 € -
Staging Strikes
78.35 € -
Nietzsche, German Idealism and Its Critics
164.85 €
Darčekový poukaz: Radosť zaručená
- Darujte poukaz v ľubovoľnej hodnote, a my sa postaráme o zvyšok.
- Poukaz sa vzťahuje na všetky produkty v našej ponuke.
- Elektronický poukaz si vytlačíte z e-mailu a môžete ho ihneď darovať.
- Platnosť poukazu je 12 mesiacov od dátumu vystavenia.
Viac informácií o knihe Satisfying Internal Customers First: A Practical G uide to Improving Internal and External Customer S atisfaction (Only Cover is Revised) (Quality Imp
Nákupom získate 67 bodov
Anotácia knihy
This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.
Parametre knihy
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
27.28 €
- Celý názov: Satisfying Internal Customers First: A Practical G uide to Improving Internal and External Customer S atisfaction (Only Cover is Revised) (Quality Imp
- Autor: Richard Y. Chang, P.Keith Kelly
- Jazyk: Angličtina
- Väzba: Brožovaná
- Počet strán: 120
- EAN: 9780787950828
- ISBN: 0787950823
- ID: 04920216
- Nakladateľ: John Wiley & Sons Inc
- Hmotnosť: 190 g
- Rozmery: 157 × 234 × 7 mm
- Dátum vydania: 28. May 1994
Obľúbené z iného súdka
-
Zig Ziglar's Secrets of Closing the Sale
18.42 € -12 % -
Positioning: The Battle for Your Mind
16.57 € -28 % -
Brand Gap, The
29.34 € -
Scientific Advertising
16.88 € -3 % -
Trust Me I'm Lying
11.52 € -28 % -
Crystallizing Public Opinion
11.93 € -17 % -
Ogilvy on Advertising
16.57 € -23 % -
Audio Branding
39.53 € -2 % -
Robert Collier Letter Book
21.30 € -19 % -
Building a StoryBrand
15.54 € -28 % -
Predictably Irrational, Revised
7.51 € -26 % -
How Brands Grow
36.54 € -
Cashvertising
13.27 € -31 % -
Sell or Be Sold
19.35 € -26 % -
How to Master the Art of Selling
16.77 € -28 % -
1-Page Marketing Plan
14.92 € -23 % -
Luxury Strategy
47.67 € -
Key Person of Influence
10.49 € -28 % -
Spin Selling
30.88 € -19 % -
Brand Flip, The
33.25 € -
Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results
15.74 € -26 % -
Public Relations
16.57 € -22 % -
The Challenger Sale
16.77 € -23 % -
Contagious: Why Things Catch on
16.98 € -17 % -
Buyology
16.26 € -12 % -
D&AD. The Copy Book
20.79 € -13 % -
Permission Marketing
10.18 € -25 % -
It's Not How Good You Are, It's How Good You Want to Be
11.32 € -9 % -
Adweek Copywriting Handbook - The Ultimate Guide to Writing Powerful Advertising and Marketing Copy from One of America's Top Copywriters
29.03 € -1 % -
A Technique for Producing Ideas
8.54 € -27 % -
ZAG
31.81 € -7 % -
Neuro Design
31.70 € -2 % -
Drunk Tank Pink
15.33 € -19 % -
Sell It Like Serhant
10.90 € -27 % -
Designing Brand Identity - An Essential Guide for the Whole Branding Team 5e
44.58 € -19 % -
Objections - The Ultimate Guide for Mastering The Art and Science of Getting Past No
21.30 € -30 % -
Decoded 2e - The Science Behind Why We Buy
17.70 € -25 % -
Principles of Marketing
80.41 € -
Ten Principles Behind Great Customer Experiences, The
24.60 € -14 % -
How to Write Copy That Sells
16.47 € -15 % -
Thank You Economy
23.67 € -
My Life in Advertising and Scientific Advertising
13.17 € -25 % -
SPIN Selling Fieldbook: Practical Tools, Methods, Exercises and Resources
25.01 € -25 % -
Event Design Handbook
35 € -
Crystallizing Public Opinion
14.10 € -19 % -
Scientific Advertising
7.71 € -18 % -
Long Tail
17.08 € -18 % -
Storynomics
22.75 € -27 % -
101 Things I Learned in Advertising School
15.74 € -23 %
O tomto obchode
Nákupný poradca
Prehľady
Knihy podľa jazyka
Osobný odber Bratislava a 2642 dalších
Copyright ©2008-24 najlacnejsie-knihy.sk Všetky práva vyhradenéSúkromieCookies
21 miliónov titulov
Vrátenie do mesiaca
02/210 210 99 (8-15.30h)