Kód: 12479926
Customer Satisfaction Audit
Autor Abram I. Bluestein, Michael Moriarty, Ronald J. Sanderson
The only sustainable competitive advantage is based on satisfying customers thoroughly. Yet research shows that less than one third of all companies have a well developed and coherent customer satisfaction process linked to operat ... celý popis
- Jazyk:
Angličtina - Väzba: Brožovaná
- Počet strán: 112
Nakladateľ: Cambridge Strategy Publications, 2008
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Anotácia knihy
The only sustainable competitive advantage is based on satisfying customers thoroughly. Yet research shows that less than one third of all companies have a well developed and coherent customer satisfaction process linked to operating strategies and plan
Parametre knihy
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
72.59 €
- Celý názov: Customer Satisfaction Audit
- Autor: Abram I. Bluestein, Michael Moriarty, Ronald J. Sanderson
- Jazyk: Angličtina
- Väzba: Brožovaná
- Počet strán: 112
- EAN: 9781902433981
- ISBN: 190243398X
- ID: 12479926
- Nakladateľ: Cambridge Strategy Publications
- Hmotnosť: 290 g
- Rozmery: 297 × 210 × 6 mm
- Dátum vydania: 04. July 2008
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